Terms and Conditions

Terms apply to all reservations and anyone consuming food or drink on the premises.

Festive Bookings:

Reservations from 24 November–31 December require two weeks’ notice for cancellation; refunds are not given within this period. Christmas Day Lunch deposits are always non-refundable, with full payment due 15 December. Christmas Day cancellations must be made by 4 December.

1. General:

These terms cover bookings made online, by phone, or in person, explaining how reservations are made, changed, or cancelled.

2. Contact:

Guests must provide a valid email. Contact details: enquiries@theblackbulloldlangho.co.uk, 01254 248801, or post to the venue.

3. Reservations:

A contract forms once the venue confirms the booking. Bookings may be declined without charge. Guests must be 18+ and provide valid card details; invalid cards may result in cancellation. Group bookings (10+ people) follow separate rules. Special requests are not guaranteed. Bookings are non-transferable.

4. Pricing:

Prices may vary; the confirmed booking price applies.

5. Cancellations & Changes:

Cancelling within 7 days forfeits any deposit or prepayment. Festive bookings require two weeks’ notice. Booking reductions count as cancellations. Cancellations must be made via email or phone. The venue may cancel unpaid or non-compliant bookings and may retain payment if the guest breaches the contract. Events outside the venue’s control may trigger cancellation with refund only. Guests are advised to obtain cancellation insurance.

6. Group Bookings:

Final balances may be charged automatically. Guest numbers must be confirmed and cannot increase without agreement.

7. Conduct:

Guests must behave safely and respectfully. Prohibited behaviours include abuse, violence, illegal drugs, excessive intoxication, tampering with safety equipment, and unauthorised smoking. Damage or theft will be charged to the lead guest. Misconduct may result in removal without refund.

8. Liability:

Liability covers only foreseeable loss caused by negligence and excludes business losses. It is capped at the booking value unless statutory rights apply.

9. Personal Data:

Handled per the venue’s Privacy and Cookie Policies.

10. Legal:

The venue may transfer the contract; guests may not. Invalid clauses do not affect the rest. English law applies.

 

Sunday is made for slowing down, gathering loved ones round the table and letting someone else do the cooking.
Book your Sunday lunch and make it a proper afternoon for friends and family.

We love cooking steaks for our guests and they’re one of our best sellers. This is why we’ve taken one day a month to share our passion for a great steak with our amazing diners.